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  Opening up more options for travellers seeking details of train services, Indian Railways have started an SMS  service on the 139 passenger information system. The service would enable one to know the passenger name record  status, current train running positions, accommodation and  availability and fare enquiry.  "All that a passenger needs to do is SMS the queries to 139  and the information would be provided within minutes," a  senior railway ministry official said.      

 The bullet train or Shinkansen train of Japan
 
 

  The official said the SMS service would basically supplement  the existing facilities available in 139 and reduce the burden of the network flooded with calls every day. The round-the-clock enquiry service 139 is a call centre  number and run by Indian Railway Catering and Tourism Corporation Ltd. Estimates suggest it receives over 10 million calls per day.
  However, the SMS service would come at a premium and would be charged at Rs 3 per message. Railways are contemplating to incorporate some more  passenger- friendly features on the 139 platform like booking  hotel rooms etc.  'Heritage on Wheels' train may turn into restaurant soon Recently, IRCTC had introduced 'book a taxi' service enabling  passengers to hire the taxi from their home to the railway station by calling 139.
 The official said the SMS service can be availed from all mobile networks, except BSNL and Reliance networks where it will be available soon. While seeking information on PNR status, one simply has to write PNR (give space) (type PNR  number) and SMS to 139.
  The benefit of the SMS service is that passengers can access information even on the move, the official said. For instance, if a passenger wants information about his train running behind schedule and the expected arrival at the  destination, he can type the station code or station name  along with his train number and SMS to 139. The SMS service would be available across the country.  
  

  
  

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